Whitley County ADA Grievance Procedure

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA).  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Whitley County. 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number or complainant and location, date and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Cami Hippenhammer 
Whitley County Commissioners' Assistant 
220 W. VanBuren St., Ste. 101
Columbia City,  IN  46725
Phone Number:  260-248-2390
Email:  [email protected]

Days/Hours Available:  Monday-Friday, 8:00 a.m. to 4:30 p.m.

Within 15 calendar days after receipt of the compliant, Cami Hippenhammer, or her designee, will arrange to meet with the complainant to discuss the complaint and the possible resolutions.  Within 21 calendar days of the meeting, Cami Hippenhammer, or her designee, will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.  The response will explain the position of Whitley County and offer options for substantive resolution of the complaint.

If the response by Cami Hippenhammer, or her designee, does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the County Commissioners or their designee.

Within 15 calendar days after receipt of the appeal, the County Commissioners, or their designee, will arrange to meet with the complainant to discuss the complaint and possible resolutions.  Within 21 days after the meeting, the County Commissioners, or their designee, will respond in writing, and where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by Cami Hippenhammer, or her designee, appeals to the County Commissioners, or their designee and responses from these two offices will be retained by Whitley County for at least three (3) years.

ADA Grievance Complaint Form